• 3 months ago
  • Colombo ,Colombo 5

Job Information

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    Job Qualifications Bachelor

Job Description

Applications are open for all candidates to fill the Application Support Specialist Job Role at Typefi Systems (Pvt) Ltd

Application Support Specialist


Qualifications and Competencies

  • A degree in IT/BIT/MIT from a recognized university
  • Minimum 2 years Of industrial exposure including 1 year Of proven customer support experierre.
  • Fresh graduates are welcome to apply for the Associate Support Specialist position.
  • Effective written and oral communication skills (English language)
  • Excellent analytical skills
  • Ability to multi-task and maintain a positive attitude under tight deadlines
  • Ability to clearly communicate technical information to customers and provide outstanding customer service even under pressure
  • Ability to work effectively and creatively within a distributed team environment, as well as independently
  • Ability to work in on a rotating roster

Primary Responsibilities

  • Be the key support contact for established customers
  • Triage incoming support tickets along with a Senior Solutions Consultant maintain and document customer
  • solution to meet customer needs
  • Work with Professional Services Engineers to brief and QA new customizations
  • Document customer solutions on the Typefi internal wiki

We offer

  • Challenging, fun, rewarding work
  • Competitive salary
  • Work with a small team of industry experts
  • Transport and meal allowances


Candidate must have the ability to function as a team player with a positive attitude and a commitment to meet deliveries through proactively engaging in providing solutions in a globally distributed research and development environment.

Kindly email your CV to before 24 March 2020 indicating the position applied for as email subject.

Typefi Systems No 27, Siebel Avenue Kirulapone, Colombo 05 Tel:011 2815 945

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