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CALL CENTRE ASSOCIATE – Fentons Limited

  • Customer Service, Call Center & Receptionist
  • Full time
  • 1 week ago
  • Colombo ,Colombo 10

Job Information

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    Job Experience : 2 years
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    Job Qualifications Advance Level (AL)

Job Description

The scope of work would involve supporting customers who require After Sales Service, and also work with the internal stakeholders to deliver a high standard of service on behalf of the organization.

Candidate Profile:
• Sound educational background with 3 passes at G C E A/L
• Fluency in Sinhala and English languages is essential. The ability to speak Tamil will be an added advantage
• Minimum of 02 years’ experience in a handling customer service. Candidates with experience in a Call Centre operation would be given preference.
• Basic computer literacy including MS Office package
• Good team player with a passion for customer service
• Ability to work during weekends and on a roster basis, when required

If you think you have what it takes to be successful in this challenging role, please apply now.

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