Preloader

Loading

Customer Care Executives – Startek

  • 2 months ago
  • Colombo ,Malabe

Job Information

Job Description

Startek is leading global provider of technology-enabled business process outsourcing solutions that offers a comprehensive suite of solutions to corporations around the world across a range of industries. The company has more than 45,000 outsourcing experts across 54 delivery campuses worldwide that are committed to delivering seamless and transformative customer experience for clients.Services include omni-channel customer care, customer acquisition, order processing, technical support, analytics through automation, voice, chat,email, social media and IVR, resulting in superior business results for its clients. Startek manages over half a billion customer interactions for over 150 clients across telecom, BFSI, healthcare, technology, travel, retail, energy and utilities etc.

Looking for dynamic, self – motivated and outstanding young achievers who would love to provide an exceptional customer service in a challenging and rewarding environment.

Requirements

  • Passed GC.E.0/L including Mathematics, English & Sinhala with a minimum C pass
  • Excellent verbal and written communication skills in Sinhala and English (Tamil would bean added advantage)
  • Basic IT skills

Key Responsibilities

  • Attending to inbound calls effectively and responding to emails
  • Manage and resolve customer complaints
  • Provide customers with service related information/ solutions

 

An attractive remuneration package along with a modern working environment awaits the right candidate

Interested candidates please forward CV to banking@sl.aegisglobal.com on or before 28th April 2020

 

More information

Mobile: 776367 833 Telephone: 011 4810 00

Enable/disbale job alerts

Receive emails for the latest jobs matching your search criteria